hbd88 Privacy Policy

1. Types of Information Collected

We collect various types of information when you register and use services on the hbd88 platform. This information is essential for providing you with a safe and improved service.

1.1 Personal Identification Information

• Full name and date of birth
• National ID (NID) or passport number
• Email address and mobile number
• Residential address (Bangladesh)
• Username and password (stored in encrypted form)

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number
• Bank account details (where applicable)
• Transaction history and amounts
• Deposit and withdrawal records

1.3 Technical Information

• IP address and device type
• Browser version and operating system
• Login time and session information
• Geolocation data (country level only)

1.4 Gaming Activity Information

• Game play history and results
• Betting patterns and preferences
• Bonus usage records
• Response to promotional offers

2. How Information Is Collected

hbd88 collects your information in the following ways:

2.1 Direct Collection

Information you voluntarily provide through registration forms, verification processes (KYC), deposit and withdrawal forms, live chat conversations, and email is collected directly.

2.2 Automatic Collection

When you use the hbd88 platform, technical information is automatically collected through cookies, web beacons, and log files. This information is used to ensure the security and performance of the platform.

2.3 Verification from Third Parties

To prevent fraud and meet regulatory requirements, information may sometimes be collected from payment processors or identity verification agencies.

3. Purpose of Using Information

hbd88 uses your information only for the following legitimate purposes:

• Account Management: Creating, verifying, and maintaining your hbd88 account.
• Transaction Processing: Completing deposits and withdrawals via bKash, Nagad, Rocket, and other methods.
• Service Improvement: Analyzing user experience and improving the platform.
• Security: Preventing fraud, money laundering, and unauthorized access.
• Customer Support: Resolving your questions, complaints, and requests.
• Promotional Communication: Informing you about bonuses, offers, and updates (based on your consent only).
• Regulatory Compliance: Adhering to applicable laws and regulations.
• Responsible Gaming: Identifying and preventing excessive play patterns.

4. Information Storage and Security

hbd88 has adopted industry-standard technical and organizational measures to protect your information.

4.1 Technical Protection

• SSL/TLS encryption: all data transmissions are encrypted.
• Sensitive information stored with AES-256 encryption.
• Firewall and intrusion detection systems.
• Regular security audits and penetration testing.
• Two-factor authentication (2FA) available.

4.2 Retention Period

Information is retained while your account is active and for as long as required to meet legal obligations after the account is closed. Financial transaction records are generally kept for a minimum of five years.

4.3 Data Centers

Your information is stored on servers that meet international security standards. All servers are operated in ISO 27001 certified facilities.

5. Sharing Information with Third Parties

hbd88 never sells your personal information or transfers it to third parties for commercial purposes under any circumstances. However, limited information may be shared in the following cases:

5.1 Service Providers

Minimum necessary information is shared with selected trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, game technology providers, and customer service platform operations. These partners are required to follow the same privacy standards.

5.2 Legal Obligations

Information may be disclosed to authorities to comply with court orders, lawful requests from investigative agencies, or applicable legal requirements.

5.3 Fraud Prevention

Information may be shared with relevant authorities under Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) obligations.

6. Cookies and Tracking Technologies

The hbd88 platform uses cookies and similar technologies to improve your experience and ensure the platform functions properly.

6.1 Essential Cookies

These cookies are necessary for the basic operation of the platform — such as maintaining login sessions, security tokens, and saving language preferences. They cannot be disabled.

6.2 Functionality Cookies

These cookies are used to remember your preferences, game history, and interface settings. They help create a personalized experience for you.

6.3 Analytical Cookies

Anonymized data is collected to analyze platform usage patterns and make improvements. This information is never used to personally identify anyone.

6.4 Cookie Controls

You can manage or delete cookies through your browser settings. However, disabling essential cookies may prevent you from using some features of the platform.

7. User Rights

You have the following rights regarding your personal information:

7.1 Right to Access Information

You can request a copy of what information we hold about you at any time. We will respond within 30 days of receiving your request.

7.2 Right to Correct Information

If there is any incorrect or outdated information in your account, you can request a correction. After verifying your identity, we will update the information as quickly as possible.

7.3 Right to Object to Processing

You can object to your information being used for marketing communications. You can stop marketing communications at any time through account settings or by contacting the support team.

7.4 Right to Data Portability

You can request that your information be provided in a structured, machine-readable format.

8. Request to Delete Information

In certain circumstances, you can request that your personal information be deleted. However, full implementation of this request may not always be possible in the following cases:

• When information must be retained to meet legal obligations.
• When information is needed for ongoing financial transactions or dispute resolution.
• When retention of information is mandatory under anti-money laundering regulations.
• When an active investigation or legal process is ongoing.

Submit your data deletion request by email to [email protected]. We will update you within 30 days.

9. Protection of Minors

hbd88 is strictly for adults only. You must be at least 21 years old to use this platform.

We do not intentionally collect any information from persons under 21. Age is verified at registration, and additional identity documents may be requested in suspicious cases.

If we become aware that information from a minor has been accidentally collected, that account will be immediately closed and all related information will be completely deleted.

10. Changes to the Policy

hbd88 reserves the right to update this privacy policy at any time. If significant changes are made to the policy:

• The "Last Updated" date at the top of the policy will be changed.
• A notification will be sent to your registered email.
• You will be asked to accept the updated policy when logging into the platform.

If you continue to use the platform after the updated policy is published, this will be considered your acceptance of the new policy. You have the right to close your account if you disagree with the policy.

11. International Data Transfers

Your information may be stored or processed on servers located outside Bangladesh as required to provide our services. For any such transfer, the following assurances are given:

• Adequate data protection laws exist in the country receiving the transfer.
• A data processing agreement has been signed with the receiving organisation.
• Equivalent protections as described in this policy will remain in effect.
• International-standard encryption will be used for all transfers.

12. Contact Us

For any questions about this privacy policy, requests to access or correct your information, or requests to delete your data, please contact us:

When sending your request to our privacy team, write "Privacy Request" in the subject line and use your registered email address. Include your account details for faster identity verification.

For more information about the hbd88 privacy policy, visit our FAQ page and Responsible Gaming section.

→ Related Policies & Documents

Read other important policies and information from hbd88 through the links below:

• Terms & Conditions — Detailed rules for using the platform.
• Responsible Gaming — Guidelines for safe and balanced gaming.
• About Us — A detailed introduction to the hbd88 platform.
• FAQ — Common questions and answers.